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For Florida Tutors, Therapists, Academies & Education Vendors

Step Up Reimbursements,
Made Effortless for You & Your Families

Are you tired of going back and forth with parents who can't seem to get your services reimbursed through Step Up? Understand exactly what Step Up requires, manage clients and services, issue audit-proof receipts, and accept online payments with automatic receipt generation.

Florida PEP & FES-UA Compliant
Prevent Approval Holds
Optional Stripe Direct Payouts
HeyPeppy Provider Portal — Live Preview
Verified Vendor Status
AI Education Center PEP & UA Rules
Receipt Description Formula
"1-on-1 Academic Tutoring in Reading (4 sessions x $45/hr, Oct 1-28)"
100% SUFS Reviewer Compliant
Description Clarity Guidance
• Flag generic "Tutoring package" → itemize hours • Clarify vague "Art class" → detail subject
Client Directory + Add Client
Sarah Jenkins (Parent)
sarah.j@example.com
FL_PEP
Student: Liam Jenkins (Grade 4)
3 Certified Receipts Active
Marcus Rodriguez
m.rodriguez@example.com
FL_UA
Student: Sophia R.
Billing & Receipts Stripe Ready
Invoice #INV-2026-08 PAID ONLINE
4x 1-Hour Orton-Gillingham Instruction
$240.00 Receipt Auto-Sent
Automated Workflow: When parents pay via credit card or ACH, HeyPeppy instantly generates and emails the Step Up compliant PDF packet.
The Reimbursement Headache

Why Step Up Claims Get Held Up — And How HeyPeppy Fixes It

Florida Step Up For Students (PEP and FES-UA) has strict documentation requirements. A missing date, omitted breakdown, or generic line item on your receipt can cause claims to be put on hold, leading to back-and-forth clarification requests, frantic emails, and delayed payments.

✕

Generic or Vague Line Items

Line items that are too generic — like listing "Tutoring package" or "Art classes" without session breakdowns — frequently cause reviewers to place claims on hold. Reviewers look for itemized session dates, hourly rates, and specific instructional subjects.

✕

Missing Credentials & Packets

Depending on your subject, Step Up requires proof of teaching certificates, relevant degrees, or specialized therapy licensing attached directly to the claim. Without it, the claim stalls.

✕

Back-and-Forth Revision Cycles

Parents text and email you weeks later asking: "Can you re-issue this with my child's middle name and the exact session dates?" You lose hours editing PDFs and digging through past records.

AI Education Center

Know Exactly What Step Up Reviewers Require — Tailored to Your Business

You don't need to read endless Step Up rules and guidelines. HeyPeppy analyzes your exact services and gives you a personalized roadmap to 100% compliance.

Customized Service Guidelines

Guidance tailored to whether you offer academic tutoring, speech therapy, music instruction, STEM programs, or physical education.

Line Item Clarity & Hold Prevention

Helps identify line items that may be too generic or worded in ways that could cause holds. HeyPeppy guides you to specify hours, subjects, and clear descriptions so reviewers can process claims smoothly.

Parent Submission Checklist Handout

Give families an easy-to-follow checklist detailing what files to upload into their EMA reimbursement portal.

Step Up Compliance Engine
Florida Guidelines Active
Required Receipt Fields
  • ✓ Student Full Legal Name (Enrolled in Step Up)
  • ✓ Exact Dates of Service / Session Dates
  • ✓ Itemized Hours, Rate per Hour, and Subject
  • ✓ Provider Business Name, Contact Info & Verification
  • ✓ Explicit Proof of Payment (Date Paid & Method)
Generic Description Guidance

Catches vague line items — such as unitemized lump sums, "general supplies", or generic fees — that often cause reviewers to pause claims and ask parents for additional explanation.

Manage Clients & Students

All your homeschool families in one organized directory

Multi-Student Support
CW
Claire Williams (Parent)
claire.w@email.com • (407) 555-0192
PEP Family
Student: Noah Williams (Grade 6) Pre-Algebra Instruction
Student: Emma Williams (Grade 3) Reading Intervention
Past Receipts: 6 generated
Your Service Offerings Pre-configured rates
1-on-1 Tutoring $50.00 / hour
Group STEM Lab $35.00 / session
Clients & Services

Manage Families, Students & Your Services in One Place

Keep track of which child belongs to which family, what scholarship they receive (PEP vs. Unique Abilities), and what services they take. No more messy spreadsheets or misplaced notes.

✓

Per-Student Tracking

Step Up requires receipts to specify the exact enrolled child. HeyPeppy links each transaction to the specific student, eliminating naming mix-ups.

✓

Configurable Service Catalog

Save your hourly rates, packages, session counts, and compliant descriptions so generating any receipt or invoice takes just a few clicks.

✓

Instant Search & Document History

Find any family in seconds, view past receipts, check payment statuses, and resend documents whenever requested.

Audit-Proof Receipts

Generate Step Up Compliant Receipts With All Required Documentation

Give your families the gold standard of reimbursement receipts. HeyPeppy formats every document with required dates of service, itemized hours, student name, and verified provider credentials.

One-Click Receipt Generation

Choose the family, select the child, pick the service, enter the dates, and click Generate. A flawless PDF is generated and emailed to the parent instantly.

Embedded Credentials & Documentation

HeyPeppy can bundle your teaching certificates, state licenses, or business registration into the receipt packet so the parent has everything required in one single file.

Send via HeyPeppy

For parents using the HeyPeppy Parent App, receipts will be instantly available in their account for easy access and submission.

Official Receipt & Packet

Bright Minds Tutoring Academy

Step Up Approved
Billed To (Parent): Jessica Miller
Student: Benjamin Miller (Grade 5)
Dates of Service: Sept 5 – Sept 26, 2026
Payment Status: PAID • Visa *3344
Service Breakdown:
4x 60-min 1-on-1 Orton-Gillingham Tutoring ($60/hr) $240.00
Attached: FL Educator Certificate #149823 ✓ Attached to PDF
Integrated Billing Module

Turn HeyPeppy Into Your Complete Invoicing & Billing Platform

Why use one tool for invoicing, another for bookkeeping, and manually write receipts? With HeyPeppy's Billing module, accepting online payments automatically issues Step Up-compliant documentation the second families pay.

Stripe Connect Integration

Set up and link your own Stripe account in minutes. Accept credit cards, debit, and ACH bank payments directly to your bank account with fast, industry-standard direct deposits.

Automated Compliant Receipts

When a parent pays an invoice online, HeyPeppy instantly marks it paid and auto-generates the Florida Step Up-compliant receipt and documentation packet for them. Zero manual work required.

QuickBooks & CSV Export

Export all clients, transactions, invoices, and payments in one QuickBooks-compatible CSV. Keep your tax filings and financial records completely synchronized.

Already take payments via check, Zelle, or another tool?

No problem! The Billing module is 100% optional. You can use HeyPeppy solely to manage clients and generate Step Up-compliant receipts without processing payments through the platform.

Set Up Your Provider Account
Simple 4-Step Process

How the HeyPeppy Provider Portal Works

From sign up to reimbursement approval in four easy steps.

1

Create Your Profile

Sign up free, configure your business details, and list the services and rates you offer.

Takes ~3 minutes
2

Review Guidelines

Check your custom Education Guide to see required fields and documentation your families will need.

Prevent hold delays
3

Invoice or Receipt

Add your families and students. Either generate a direct receipt or send an online invoice via Stripe.

Automatic documentation
4

Smooth Reimbursement

Parents upload your compliant PDF to EMA and get reimbursed without delays or requests for revisions.

Happy, repeat clients

Built for Florida Education Professionals & Businesses

Supporting providers across all Step Up PEP and Unique Abilities allowable categories

📚
Academic Tutors
Math, Reading, STEM
🩺
Therapists
Speech, OT, PT, ABA
🎶
Music & Fine Arts
Piano, Voice, Theater
⚽
PE & Athletics
Gymnastics, Martial Arts
🛠
Academies & Co-Ops
Enrichment Centers

...and more!

Partner Spotlight • Florida Education Vendors

Want Greater Visibility to Florida Families with Step Up Funds to Spend?

Thousands of Florida homeschool families receive scholarship funding every year through PEP and FES-UA — and they are actively searching for approved tutors, therapists, coaches, and enrichment providers in their area.

✓

Reach Motivated Parents with Dedicated Budgets

Families on Florida Education Vendors have state scholarship funds allocated specifically for qualifying instruction, tutoring, and therapies. Getting listed puts your services directly in front of parents ready to book.

✓

County-by-County & Subject Discovery

Parents filter by Florida county, subject area, age range, and payment method (Reimbursement or Direct Pay EMA), making it easy for local and virtual clients to find you.

✓

The Complete Growth & Operations Combo

Use Florida Education Vendors to attract new scholarship families, and use HeyPeppy to manage student rosters, collect payments, and issue audit-proof Step Up receipts.

Florida Education Vendors Partner Directory
How Parents Find You
Your Business Profile Verified Provider
Math • Reading • STEM • Therapy • Arts
Step Up Reimbursement PEP & FES-UA Your County
10,000+
Monthly Family Searches
67 Counties
Statewide Coverage
💡 Vendor Tip: Parents actively seek providers who make the reimbursement process easy. When families see that you issue compliant receipts with HeyPeppy, choosing your services is simple and stress-free.
Simple, Transparent Pricing

Choose the Plan That Fits Your Practice

Everything Florida education vendors, tutors, and therapists need to stay 100% Step Up-compliant and help their families get paid without delays.

Provider Standard

Core System

Complete compliance, client & student management, and audit-proof receipt generation for providers who manage billing independently.

$15 /month

Billed monthly

What's Included:
  • Compliance-Driven Onboarding: Guided process to understand exactly what your business needs to provide to your Step Up clients
  • AI Education Center Access: Service-specific Florida PEP & FES-UA rules, allowable categories, and guidance to avoid generic line items that cause holds
  • Client & Student Management: Add homeschool families and organize multiple students by grade and scholarship program
  • Pre-Configured Service Catalog: Store your services, hourly rates, and compliant descriptions to quickly add to receipts
  • Generate Compliant Receipts: Create audit-proof PDFs with required service dates, itemized hours, student name, and provider verification
  • Direct Email & Document Bundling: Send receipts via email to parents with attached credentials, certifications, or licenses if needed
Get Started with Standard

Includes risk-free trial • No credit card required

Most Popular • Full Platform

Provider + Billing

All-in-One

Unlocks the integrated Billing module to send invoices, accept payments online via Stripe, and automate compliant receipt delivery.

$25 /month

Billed monthly

Everything in Standard, Plus:
  • Full Invoicing & Billing Module: Send branded, itemized invoices directly to parents via email with one click
  • Online Card & Bank ACH Payments: Collect payments online by debit/credit card or bank ACH transfer via Stripe
  • Instant Automated Receipts: Compliant receipts and attached documentation are automatically generated and sent the moment invoices are paid
  • Direct Stripe Connect Payouts: Automated rolling payouts deposited directly into your business bank account
  • QuickBooks & Accounting CSV Export: Keep your transactions, invoices, and paid records synchronized for seamless tax reporting
  • Priority Provider Support: Dedicated assistance for your business onboarding and Step Up documentation needs
Get Started with Billing

Standard Stripe processing fees apply per online transaction

Both plans include Florida PEP & FES-UA compliance guidelines, AI education guidance, and smart checks to help prevent generic descriptions that cause holds. You can upgrade, downgrade, or cancel anytime directly in your Provider settings.

Frequently Asked Questions

Everything You Need to Know About the Provider Portal

What are the pricing options for providers?
HeyPeppy offers two flexible plans for Florida education vendors, tutors, and therapists:
  • Provider Standard ($15/month or $150/year): Full access to the AI Education Center, compliance-driven onboarding to understand what your business must provide to Step Up clients, client & student management, service catalog with saved rates, audit-proof receipt generation, and emailing receipts with attached credentials or licenses.
  • Provider + Billing ($25/month or $250/year): Everything in Standard, plus our full Invoicing & Billing module to send invoices, collect payments online by credit card, debit, or bank ACH transfer via Stripe, and automatically generate and email compliant receipts the moment parents pay.

Choosing annual billing gives you 2 months free ($30 to $50 savings) per year.

Do I have to switch my billing to HeyPeppy if I already use another system?
No. The Billing module is entirely optional. With our Provider Standard plan ($15/month or $150/year), you can continue accepting payments via cash, check, Zelle, QuickBooks, or Venmo. You can use HeyPeppy solely to log transactions, manage families, and generate compliant Step Up receipts and documentation packets. If you ever decide you want automated billing where receipts are issued automatically upon invoice payment, you can upgrade to Provider + Billing at any time.
How does HeyPeppy know what Step Up reviewers require?
HeyPeppy cross-references the official Step Up For Students PEP Family Purchasing Guide, FES-UA handbooks, and allowable expense category rules. Our compliance engine reviews line items, dates, hourly calculations, and credential rules to verify that receipts include every required field and helps identify line items that may be too generic or worded in ways that could prompt reviewers to place claims on hold.
What is the "Receipt Fix" feature?
When a parent submits a receipt to Step Up that gets rejected due to missing details (like omitted dates or a missing student name), the parent can initiate a Receipt Fix request in HeyPeppy. The system routes a secure attestation link directly to you. You review the corrected data, type your name to certify the transaction, and an audit-proof, cryptographically signed PDF is generated immediately.
Can homeschool families find my business on HeyPeppy?
Not directly, but we've partnered with the Florida Education Vendors directory to help families find providers like you. You can list your business in the Florida Education Vendors directory to start getting discovered today!
How fast do I get paid when using the Billing module?
Payouts are handled directly through your connected Stripe account. Stripe typically deposits funds into your bank account on a rolling 2-day schedule (or as configured in your Stripe dashboard).

Make Step Up Reimbursements Smooth for Your Clients

Join Florida providers who've replaced manual PDF edits and rejected claims with one easy platform. Start free today.

Free to get started Works on desktop & mobile